I've experienced difficulties Along with the Tech Support for the house World wide web in addition so challenging we put in over one hour dealing with a difficulty. I’ve been possessing for months and months.
All those brokers Performing in opposition to Telus Advantages, in lieu of holding the old faithful customers they make them go away to search for other provider
We are sorry to hear about all these challenges you've got knowledgeable with both equally tech support and billing. Make sure you send us a private message, and we’ll do the job to have you the support and abide by-up necessary to take care of these concerns right away.
Basically kind the details of the inquiry in the message and it'll be sent to a human agent. Messaging here is asynchronous (non-Reside), so you're able to near the application or go regarding your working day although the agent will work in direction of finding you a resolution.
I left Rogers to come to Telus for the reason that I thought during the assure of higher service and truthful treatment, but this encounter has long been anything but.
You can expect to then receive a textual content information once the agent responds, and you'll observe up at your earliest advantage.
following the agent overview my account he explained I am unable to give you a deal or credits like you have now with Telus technical support the exiting account, so i just gave up and hangup the cellphone.
Unquestionably not the expertise we would like our customers to get. Be happy to send out us a private concept and we can discuss our alternatives to acquire this resolved in your case.
The TELUS staff acknowledges that our function spans lots of Territories and Treaty locations and we are grateful for the normal Understanding Keepers and Elders who are with us these days, those who have long gone right before us and the youth that encourage us.
I'll terminate every one of the services property and mobile with Telus and explain to my friends and family to take action, which was the worst knowledge I bought with Telus
I'm in search of the phone number to simply call to talk to the consultant and thinking if they can be found in the weekend. I intend to make payment arrangements and attempted to on chat, even so they told me I really need to simply call.
It happened on Sunday that I experienced a horrible challenge. But I was joyful to discover that this Web page labored on weekends. And Helen granted me aid, time, and patience to solve the challenge. I'm so grateful I are not able to explain to!
The Television set signal has been shed because Friday, September twenty seventh and also the technician who showed up yesterday, September 30th could not repair the issue just after transforming the Tv set cable box and cable. I had been educated that the net Modem must be changed way too, but he didn't have it.
The TELUS workforce acknowledges that our function spans numerous Territories and Treaty places and we're grateful for the standard Expertise Keepers and Elders that are with us right now, individuals who have absent prior to us along with the youth that inspire us.
I’ve hardly ever used this type of service in advance of, but it was simple and very valuable. I noticed that my concern was about to ruin my complete holiday getaway, and you also actually saved me.